Gas leaks / gas escapes
1. Turn off the gas
For natural gas - turn off the gas supply at the meter at the emergency
control valve (ECV); unless the meter is located in a basement or cellar.
If there is a smell of gas in the basement or cellar evacuate the building.
For Liquified Petroleum Gas (LPG) - Bulk storage supply - shut off the ECV
outside the building and the gas isolation valve on top of the
above- ground storage vessel(s), or underground storage vessel(s).
For LPG - metered installations - shut off the ECV at the meter
installation outside the building.
For LPG - cylinder fed installations - shut all cylinder valves.
2. Extinguish all naked flames
Do not smoke or strike matches.
3. Do not operate electrical switches
Turning a light on or off can ignite escaping gas.
4. Open windows and doors
This gets rid of gas by ventilating the property. Additionally, for LPG,
ventilate at low level (LPG is heavier than air).
Note: If gas is evident (smell, hear, see, feel) externally, consideration
should be given to preventing gas entering the property. For example
close doors and windows.
5. Call the Gas Emergency Contact Centre
In the case of natural gas, contact the Gas Emergency Service provider
(ESP), or in the case of LPG, the Gas Supplier. The list below contains the
contact details of ESPs.
England, Scotland & Wales - Gas Emergency Contact Centre - 0800 111 999
Northern Ireland - Northern Ireland Gas Emergency Service - 0800 002 001
Isle of Man - Natural gas & LPG - Manx Gas Ltd. - 01624 644 444
Channel Island (Guernsey) - Mains gas* & LPG** - 01481 749 000
Channel Island (Jersey) - Mains gas* & LPG** - 01534 755 555